What Is ISO?
The International Organization for Standardization (ISO), is the world’s leader of International Standards for business and technology. Developed through global consensus, these voluntary International Standards offer specifications for services, company practices, and products that help to make industries around the world more efficient. The best known standards are those within the ISO 9000 family, which address various aspects of quality management. There are over one million companies in over 170 countries that are certified to ISO 9001.
How Does ISO Help FYI and Our Customers?
FYI – For Your Information, Inc. has been certified as ISO 9001:2008 for several years and is currently transitioning to the updated ISO 9001:2015 standard. In order to gain an ISO-9001:2008 certification, FYI completed extensive external auditing from a third party to ensure that organizational documentation and execution of quality-control procedures remain highly efficient. ISO 9001 standards help FYI cut costs through improved management systems as well as maintain environmental friendly management processes. FYI follows ISO management system standards to better utilize resources, improve risk management, and meet customer needs. This, in turn, leads to better business practices that greatly benefit our customers.
How Does FYI Operate as an ISO Company?
FYI’s utilization of ISO Standards helps the company tackle everyday business demands through efficient documentation and solutions, thus improving customer satisfaction and increasing productivity and quality. Management and staff use ISO standards and systems daily to ensure services are consistent and work to improve all services in an ongoing fashion. Through this global certification, FYI is recognized as having the highest standard of commitment to quality and management principles including a solid focus on customer satisfaction, improved process approach, and a commitment from company management towards continual improvement.
What Does FYI's ISO Certification Mean to Our Customers?
ISO Certification is just one more way that FYI ensures customers will continue to get consistent, high quality services and deliverables, every time. When companies have products and services that conform to International Standards, customers can have confidence that they are of the highest quality and that the company will serve as a viable, knowledgeable, and credible resource.